For months, the customers of Guarantee Trust Bank has been finding it difficult to access the customer service portal of the bank. According to some, many of the customers have been exposed to fraudster while trying to speaking with the bank representatives.
Endless complaints from Guaranty Trust Bank GTB Costumers can be frustrating to deal with, Here are a few tips for managing endless complaints
It is high time for Listen actively: When someone is complaining, it’s important to listen actively and try to understand their perspective. This can help them feel heard and validated, which may reduce the need for them to continue complaining.
Offer solutions: If the person complaining is open to it, try to offer practical solutions to their problems. This can help them feel more empowered and in control of their situation.
https://twitter.com/ApeteOchuko/status/1628398960837644288?s=20
https://twitter.com/JeremiahOjo6/status/1628325930455252992?s=20